Name: The Role of 'AI Enablement' in HR
Uploaded: 2026-03-26T17:37:00Z
Duration: 21 min 42 s
Description: Jacqui Canney, ServiceNow chief people and AI enablement officer, discusses her company’s belief that HR can drive AI adoption through a people-first enablement strategy rather than a purely technical or productivity-focused one.

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Jacqui Canney, ServiceNow chief people and AI enablement officer, discusses her company’s belief that HR can drive AI adoption through a people-first enablement strategy rather than a purely technical or productivity-focused one. Photo: Nikki Ritcher for WSJ

https://m.wsj.net/video/20260326/f8f7b7ec-f2a3-4b9a-98e6-8d757e4e4b25/1/hls/manifest-hd-wifi.m3u8

Jacqui Canney, ServiceNow chief people and AI enablement officer, discusses her company’s belief that HR can drive AI adoption through a people-first enablement strategy rather than a purely technical or productivity-focused one.

The Role of 'AI Enablement' in HR

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