Rebuilding After Crisis: JetBlue’s 2007 Valentine’s Day Disaster

Rebuilding After Crisis: JetBlue’s 2007 Valentine’s Day Disaster
JetBlue made headlines in 2007 when passengers were stranded for hours on the tarmac at JFK during an ice storm. Former Chairman Joel Peterson explains how the company rebuilt from the Valentine’s Day crisis. Photo illustration: Timothy Wong
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The Leadership Encyclopedia
The Leadership Encyclopedia explores what it takes to lead through change or crisis. In each episode, The Wall Street Journal speaks with industry leaders about how they navigated a challenging moment in their career, and the leadership lessons they gained as a result.