Name: How AI Is Changing Microsoft’s Hiring Strategy
Uploaded: 2026-03-26T03:22:00Z
Duration: 1 min 44 s
Description: Amy Coleman, Microsoft’s executive vice president and chief people officer, explains why the tech giant is increasingly hunting for adaptable "generalists."

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Amy Coleman, Microsoft’s executive vice president and chief people officer, explains why the tech giant is increasingly hunting for adaptable "generalists." Photo: WSJ Leadership Institute

https://m.wsj.net/video/20260326/1c2e28b5-261c-4b9a-840b-24c3fb9b2efa/1/hls/manifest-hd-wifi.m3u8

Amy Coleman, Microsoft’s executive vice president and chief people officer, explains why the tech giant is increasingly hunting for adaptable "generalists."

How AI Is Changing Microsoft’s Hiring Strategy

How has it changed who you hire? How do you think... I mean, you don't need knowledge as much as you might have a few years ago.

That's right, yeah.

Because you can get that from the LLM. How do you think about what are the things you look for when you bring people into Microsoft now?

Yeah, I mean, it's something that I'm watching super closely. Like, I look at who are we hiring and what are we hiring, what roles, what professions? Have those jobs changed and why have they? But I think there's a lot more about what we're looking... We still see a great amount of hiring of software engineers, for example, but we're also looking inside some of those roles for adaptability and we're looking, a little bit, we're looking for domain expertise but people that can also be generalists across many other kind of types of roles. So, I think, when I think about recruiting, we're also looking at, okay, what are some of the capabilities that we're also looking for, people that can do that job. And then going back to my example, then also could go do a forward deployed into your job.

So, I mean, to the conversation we had earlier, you're looking for attributes more than skills these days.

Yeah, I think... I don't think we're looking for one more than the other. I think we're looking for both. And I think we're watching skills and attributes, you know, kind of change before our eyes. I have four kids, two are still in college and two are out, and so it's a really common question I get, Alan, like, would you put them, you know, what would you tell them now? Would you have them do that same degree? And I think my answer continues to be yes. I mean, the understanding and the perspective that you gain and the adaptability and learning of your, you know, learning about yourself during uncertainty and growth, and all of those things are still ringing very true when I think about the Microsoft hire.